Privacy and cookie Policy

Last Updated: June 2026

Welcome to the website hotelboite.it (the “Website”). Your privacy and the security of your personal data are extremely important to MI.NO.TER S.p.A. This document explains how we collect, use, share, and protect your personal information when you visit our website, use our contact forms, or interact with our online advertising, in compliance with the EU General Data Protection Regulation (GDPR) and the Italian data protection laws.

PART 1: PRIVACY POLICY

1. Data Controller

The Data Controller responsible for processing your personal data through this Website is:

  • Company Name: MI.NO.TER S.p.A.

  • Registered Office: Via Andrea Galassi 2, 09131 Cagliari, Italy

  • VAT ID / Fiscal Code: IT00303050926

  • REA Number: CA-85585

  • Contact Email: info@hotelboite.it

2. Types of Data We Collect

We collect and process the following categories of personal data:

  • Contact & Booking Inquiries: When you fill out a contact form or send an email inquiry, we collect your name, email address, phone number, and any information you choose to write in your message.

  • Browsing & Technical Data: IP addresses, browser type, operating system, domain names of computers accessing the site, time of the request, and other parameters relating to your operating system and IT environment.

  • Marketing & Tracking Data: Collected through cookies and tracking pixels (such as the Meta Pixel), which track your actions on our website (e.g., pages viewed, bookings attempted) to measure ad performance and show you targeted advertising.

3. Legal Basis and Purposes of Processing

We only process your data when we have a legal ground to do so:

  1. Performance of a Contract or Pre-contractual Measures: To respond to your reservation inquiries, quote requests, or general contact submissions.

  2. Consent: To send you newsletters, promotional materials, or to track your browsing habits via non-essential cookies and the Meta Pixel for targeted marketing. You can withdraw your consent at any time.

  3. Legal Obligation: To comply with national or European legislation (e.g., tax regulations, security obligations).

  4. Legitimate Interest: To maintain website security, prevent fraud, and monitor technical performance.

4. Meta Pixel (Custom Audiences and Conversion Tracking)

We use the Meta Pixel (provided by Meta Platforms Ireland Ltd.) on our website.

  • Purpose: This allows us to track user behavior after they are redirected to our website by clicking on a Facebook or Instagram advertisement. It helps us evaluate the effectiveness of our ads for statistical and market research purposes and present relevant ads to you based on your interests.

  • Data Processing: Meta stores and processes this data. Meta may connect this data with your Facebook/Instagram account and use it for its own advertising purposes in accordance with Meta’s Data Policy (found at facebook.com/about/privacy).

  • Legal Basis: We only activate the Meta Pixel if you give explicit consent through our Cookie Banner.

5. Data Retention Period

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact Requests: Retained for the period necessary to handle and complete your request (usually up to 12 months).

  • Marketing Data: Retained until you withdraw your consent or opt out.

  • Marketing and Pixel Cookies: Stored for the duration specified in the Cookie Policy table below (maximum 180 days for Meta Pixel data).

6. Data Recipients

Your personal data will not be sold or broadcasted. It may be shared with:

  • Authorized internal staff operating under the direct authority of the Data Controller.

  • Third-party service providers acting as Data Processors (e.g., IT hosting services, website administrators, booking engine providers).

  • Meta Platforms Ireland Ltd. (for tracking and advertising purposes, subject to your consent).

  • Public authorities or law enforcement if required by law.

7. Your Rights under the GDPR

You have the following rights regarding your personal data:

  • Right of Access: Find out if your data is being processed and get a copy of it.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure (“Right to be Forgotten”): Request the deletion of your data under certain conditions.

  • Right to Restrict Processing: Temporarily limit how we use your data.

  • Right to Data Portability: Receive your data in a structured, machine-readable format.

  • Right to Object: Object to the processing of your data based on legitimate interests or for direct marketing.

  • Right to Withdraw Consent: Withdraw your consent at any time for cookie tracking and marketing without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, please send an email to: info@hotelboite.it. You also have the right to lodge a complaint with a supervisory authority (in Italy, the Garante per la protezione dei dati personali).

PART 2: COOKIE POLICY

1. What are Cookies?

Cookies are small text files sent by a website and stored on your computer or mobile device via your web browser. They are used to make websites work more efficiently, improve user experience, and provide information to the owners of the site.

2. Types of Cookies Used on This Website

A. Technical / Strictly Necessary Cookies (Always Active)

These cookies are essential for the website to function properly. They enable basic functions like page navigation, secure areas of the website, and language settings. The website cannot function correctly without these cookies. Consent is not required for these cookies.

B. Analytical and Performance Cookies

These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously (e.g., Google Analytics). They help us improve the layout and performance of the site.

C. Marketing, Profiling, and Social Media Cookies (Requires Consent)

These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

  • Meta Pixel: As mentioned in the Privacy Policy, we use Meta’s tracking pixel. It logs details about your session to create customized advertising audiences and track ad conversions.

3. Detailed Cookie Inventory

Cookie Name Provider / Domain Purpose Type / Category Expiration
Session Cookies hotelboite.it Necessary for technical website navigation and CMS performance. Technical Session
Language / Preferences hotelboite.it Saves the user’s language selection or display preferences. Functional 1 Year
_fbp Meta Platforms Used by Meta to deliver advertisement products on their platforms. Marketing / Profiling 3 Months
_fbc Meta Platforms Used by Meta to track ad conversions when a user clicks an ad. Marketing / Profiling 90 Days

4. How to Manage and Block Cookies

When you visit hotelboite.it for the first time, a Cookie Banner will appear allowing you to accept all cookies, reject all non-essential cookies, or customize your preferences.

You can also control or disable cookies directly through your browser settings. Please note that blocking all cookies (including technical ones) may prevent parts of our website from displaying or functioning correctly.

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data

  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data

  • Apple Safari: Preferences > Privacy > Cookies and website data

  • Microsoft Edge: Settings > Cookies and site permissions

To specifically opt out of Meta’s interest-based ads, you can follow the instructions provided by Meta within your Facebook or Instagram ad preferences settings.